Account Management
Account Management
Full-service marketplace account management across Amazon, Walmart, and beyond hands-on operation of your channel business on your behalf, from listings and advertising to account health and compliance.
Service Overview
Account Management
Account Management is OGDC's most comprehensive engagement direct, ongoing management of your marketplace accounts on your behalf. As an authorized partner, OGDC operates inside your accounts to handle the full operational scope of your marketplace business: listing creation and optimization, advertising campaign management, inventory and account health monitoring, brand protection, and performance reporting. This is not an advisory service. Account Management means OGDC is your marketplace operator managing the day-to-day execution, monitoring for issues, and making the optimization decisions that keep your business growing across every channel. We primarily manage Seller Marketplace accounts (Amazon Seller Central and Walmart Seller Center) and Amazon Vendor Central accounts, with Walmart Marketplace management available as part of a multi-channel engagement. Brands use Account Management when they want enterprise-grade marketplace expertise without building an internal team, when their current management is underperforming, or when they're entering a new channel and need a proven operator to build and run the program from launch. OGDC holds Amazon Sponsored Ads Accreditation and Walmart Connect Certification, and brings 15+ years of direct marketplace operating experience across Fortune 500 brands and growth-stage challengers.
Request a Discovery CallWhat's Included
- ✓Full account management across Seller Marketplaces (Amazon Seller Central and Walmart Seller Center), Amazon Vendor Central, and additional channels as an authorized partner
- ✓Product listing creation, optimization, and maintenance titles, bullets, descriptions, images, A+ Content, and platform-specific attributes
- ✓Advertising management, strategy and execution
- ✓Account health monitoring and policy compliance proactive issue identification and resolution across all managed channels
- ✓Suppressed and stranded listing resolution and catalog integrity maintenance
- ✓Inventory management oversight FBA/WFS inbound shipments, restock alerts, and fulfillment optimization
- ✓Review monitoring and ratings health flagging violations and supporting review velocity strategy
- ✓Brand Registry and brand protection management IP protection, unauthorized seller identification and removal
- ✓Monthly performance reporting sales performance, advertising efficiency, and executive summary across all channels
- ✓Competitive monitoring category pricing, share of voice, and emerging competitor alerts
- ✓Case management platform support escalations, reinstatement appeals, and account issue resolution
- ✓Quarterly strategy sessions channel roadmap, seasonal planning, and cross-channel growth opportunity identification
What We Manage
Operations handled inside Seller Central & Vendor Central
When brands authorize OGDC, we operate directly inside their Amazon accounts managing the full operational scope of a professional marketplace business on their behalf.
Seller Marketplaces Amazon Seller Central & Walmart Seller Center
Listing Management
Creating, editing, and optimizing product listings including titles, bullets, descriptions, images, A+ Content, and platform-specific backend attributes across Seller Marketplaces (Amazon Seller Central and Walmart Seller Center) and Amazon Vendor Central
Advertising Campaign Management
Building, managing, and optimizing Sponsored Products, Sponsored Brands, and Sponsored Display campaigns across Amazon and Walmart plus Amazon DSP and Walmart DSP with bid management, keyword expansion, and budget optimization
Inventory & Catalog Health
Monitoring and resolving suppressed, stranded, and inactive listings; managing FBA and Walmart Fulfillment Services inbound shipments; maintaining catalog integrity and variation structure across all channels
Account Health & Compliance
Proactively monitoring account health metrics and policy violations across all managed platforms; managing platform support cases and escalations; coordinating reinstatement documentation and appeals
Brand Protection
Managing Brand Registry enrollment and IP protection; identifying and addressing unauthorized sellers; monitoring for counterfeit and listing hijacking activity across Amazon and Walmart
Amazon Vendor Central
Content & Detail Page Management
Submitting and managing product content, images, A+ Content, and brand store assets through Vendor Central
Advertising Campaign Management
Managing Sponsored Products, Sponsored Brands, Sponsored Display, and Amazon DSP campaigns through Amazon Advertising Console on behalf of Vendor Central brands
Purchase Order & Operational Support
Supporting management of purchase orders, shipments, and operational workflows within Vendor Central
Vendor Terms & Negotiations Strategy
Advising on co-op structures, pricing terms, and channel strategy for brands managing 1P vendor relationships
1P to 3P Migration Planning
Developing transition strategies for brands moving from Vendor Central to Seller Central
Common Questions
Frequently asked about Account Management
Which marketplaces do you manage?
OGDC primarily manages Seller Marketplace accounts (Amazon Seller Central and Walmart Seller Center) as well as Amazon Vendor Central. Support for additional channels may be available depending on your needs if you are working with other platforms, reach out and we can discuss whether we have the capabilities to support you.
What does it mean to operate as an authorized partner?
As an authorized partner, OGDC is granted access to your marketplace accounts via each platform's official permission and authorization system. We operate on your behalf within your accounts managing listings, advertising, and account operations while you retain full ownership and control at all times.
How is Account Management different from ongoing advisory?
Ongoing Advisory is a strategic support service OGDC provides guidance, recommendations, and oversight while your team handles execution. Account Management means OGDC is the operator we handle the day-to-day management directly inside your accounts. No internal marketplace team required on your end.
How do you handle account reinstatements or policy violations?
As part of account management, OGDC proactively monitors your account health dashboard for policy warnings, listing suppressions, and compliance flags across all managed platforms. When issues arise, we manage the case and appeal process directly drafting plans of action, submitting documentation, and coordinating with platform support until resolved.
What reporting do you provide?
Monthly reporting includes a full performance summary across all managed channels covering sales, advertising efficiency (ACoS, TACoS, ROAS), organic rank movement, account health status, and a forward-looking optimization roadmap. We also flag notable events and competitive changes throughout the month as they arise.
Is there a minimum engagement period?
Account Management is typically structured as a 3-month initial engagement, then month-to-month. This allows enough time to implement foundational optimizations, see measurable results, and establish a working rhythm before evaluating the ongoing relationship.
Ready to get started?
Let's talk about your account management needs
Schedule a no-obligation discovery call. We'll learn about your brand, your goals, and whether OGDC is the right fit.
Schedule a Discovery Call